Have previous experience of supervising or managing a housekeeping team. Get new jobs for this search by email My email: Supporting our menu development Star chef management, including allergens, costings and updating specs Managing our takeaway product including menu and product development Offering additional support to our parks when escalation is needed Management of our suppliers account, producing weekly forecasting updates and substitute product testing Proposing and introducing new food concepts to develop our food offering further and keeping up with current trends Carrying out pre-season training for all parks and ongoing regional training to continue chef development Supporting with the recruitment and retention of chefs Action planning and stock management follow ups Support and develop Chef Champions, hosting monthly meetings and setting up champion support parks as a centre of excellence The successful person will have:
An exciting opportunity has arisen for a passionate and driven person to join the team at Thorness Bay Holiday Park as an Assistant Accommodation Manager. Reporting to the Accommodation Manager, you will be required to assist the Accommodation Manager in all aspects of running a timely, efficient and effective housekeeping department ensuring high service standards are met to exceed customer expectations and create the very best first impression.
Reporting to the General Manager, you will be required to deliver and coordinate Sports and Leisure programmes to ensure high levels of customer engagement and experience while maintaining a safe and secure environment. Parkdean Resorts are currently recruiting for an ambitious and target driven individual to join there outbound Sales Team in the role of Holiday Homes Sales Appointment Advisor.
Our Holiday Home Sales Advisors take the lead in contacting all our fantastic customers or potential owners who have expressed an interest in owning a holiday home at one of our stunning locations across the UK. We sell through service which means we take the time on each call to get to know our customers to ensure it is personal to them and that they trust we are finding the park to match their needs.
Are you a natural leader? Can you coach a team to deliver the best results? You will lead and drive a team of holiday sales advisors to deliver an amazing holiday sales experience resulting in the achievement of holiday sales bookings and conversion alongside productivity and service targets. You will inspire, lead, manage, develop, motivate and organise a team of up to 14 agents to achieve business objectives.
Are you an inspirational leader and can drive employee engagement towards product excellence? Have you developed a Finance Shared Service Function to create a centre of excellence for finance services with exceptional levels of customer service? Have you the passion to work for a business that Creates Amazing Memories?
Do you have exceptional organisational skills? Have you previously worked in an administration orientated role? Todber Valley Holiday Park, based in Clitheroe, Lancashire, currently require an Administration Manager to join the team on a permanent basis.
Parkdean Resorts are currently seeking an efficient and professional Accommodation Manager to join the team at our brilliant Naze Marine Holiday Park based in Walton-on-the-Naze, Essex.
Do you have strong organisational skills? Have you previously worked in a busy Housekeeping function? Valley Farm holiday Park based in Clacton-on-Sea are currently seeking an Accommodation Manager to join their busy team.
Supporting our menu development Star chef management, including allergens, costings and updating specs Managing our takeaway product including menu and product development Offering additional support to our parks when escalation is needed Management of our suppliers account, producing weekly forecasting updates and substitute product testing Proposing and introducing new food concepts to develop our food offering further and keeping up with current trends Carrying out pre-season training for all parks and ongoing regional training to continue chef development Supporting with the recruitment and retention of chefs Action planning and stock management follow ups Support and develop Chef Champions, hosting monthly meetings and setting up champion support parks as a centre of excellence The successful person will have: Previous multi-kitchen management experience high volume kitchens and takeaways Excellent people-management and communication skills Experience in budget control and forecasting Experience of managing and motivating a team, developing and coaching them to achieve more Driving Licence and flexibility to travel throughout the UK Apply.
Your main responsibilities will include: Selling of caravan holiday homes and lodges to both new and existing customers Liaising with owners in order to solve problems in a timely and effective way ensuring that all issues are logged monitored and resolved to the owners satisfaction.
Follow instructions for processes for telephoning, brochure mail-out, email contact, call-back and follow up for new enquiries. Updating of the CRM system for lead-bank. Adhering to sales process for presenting the full and clear facts to customers, presenting site fees and associated costs clearly and ensuring the customer is fully informed to make a decision.
Selling of finance packages to customers and ensuring paperwork is understood by customer and completed correctly. Advising customers of the insurance package within the FSA guidelines Cash handling adhering to company procedures.
This can be also be measured in appointment generation. To demonstrate and fulfil effective handover of sold units to customers, whilst ensuring customer after care and service.
To ensure customer debt is paid on time and key handover only after full receipt of monies. To work in a safe manner, with due diligence towards yourself , colleagues , customers and general public at all times. The successful candidate will have: Your key responsibilities will include: Efficiently and effectively manage storage of all cleaning equipment and bedding and ensure outstanding cleanliness on all linen provided to customers.
Ensuring that courtesy calls are carried out according to standard procedures. Ensuring accommodation keys for each section are properly safeguarded and always accounted for. Checking all equipment including smoke detectors, RCDs and fire extinguishers, fridges and freezers, cookers and microwaves are in good working order and report any which are not working to the Maintenance Manager.
Maintaining the upkeep of team accommodation to the required Company standards and encourage team members to maintain these standards.
Have outstanding customer service skills. Have strong organisation skills and attention to detail. Customer Service Advisor Complaint Specialist - Newcastle upon Tyne Are you passionate about delivering exceptional service to customers? Delivering high levels of service across all communication channels within the holiday service team whilst meeting daily service levels. Offering excellent customer service to internal and external customers.
Support all holiday parks when required in a professional, efficient manner. Having a confident approach to customer resolution and the ability to take full ownership of customer issues as well as liaise with park and central teams to resolve and close. Have a genuine passion for service and lead by example at all times in the team and through contract across all channels when engaging with customers internally and externally.
Performing daily tasks within the service function including general logging of complaints, administration, filing and recording of all incoming mail, raising and closing processes relating to refunds. Confident approach in supporting and communicating with Senior Managers in the business to ensure resolution of complaints within the agreed timeframe. Confident approach to escalation and resolution regarding all aspects of customer resolution.
Ability to engage in all aspects of communication via social, trip and other review platforms to deliver a friendly and engaging tone of voice that best represents the brand. Work as part of a team and consistently look for ways to improve our own internal processes. A passion for customer service and customer experience. Knowledge of CRM systems. Knowledge of Microsoft packages including Excel, Outlook and Word.
High attention to detail. Ensure that holiday accommodation meets and exceeds customer expectations and constantly review accommodation ensuring any issues are fed back to relevant departments. Ensure that the reception area is customer focused and that all point of sale materials including flyers and promotions are correct, maintained and up to date. To ensure that all gas and electrical testing is carried out within the agreed timescale. Manage budgetary costs for holiday sales and monitor and maintain effective cost controls.
Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers. The successful Person will: Ideally have previous experience working within a Holiday Park or the Hospitality industry. Have first class customer service skills. Be comfortable leading, developing and motivating a team. Venue Supervisor - Ruda An exciting opportunity has arisen for an experienced Venue Supervisor who is passionate, resilient and able to work under pressure to join our Retail team based at Ruda Holiday Park.
Food Hygiene Level 3 Previous experience working in a fast paced high volume catering enviornment Hands on experience in catering Customer focused approach Experience in handling stock and cash Ability to work under pressure Apply. To demonstrate and fulfill effective handover of sold units to customers, whilst ensuring customer after care and service.
Monitor stock levels, communication with catering Manager to ensure stock levels are maintained. Ensure that the standards of cooking, presentation and service are implemented to standard operating manuals — Leading by example — Monitoring team e. Set, monitor and maintain appropriate opening and closing procedures, including cleaning rotas. The sucessful person will have: Leading the team to ensure the maintenance department meets the daily, weekly, monthly and annual KPI targets.
Managing effectively a budget for maintenance wages and monitor and maintain effective cost controls. Ensuring all required maintenance jobs are recorded on our company system with effective management of time taken, parts used and overall costs.
Building relationships with guests and owners and resolve queries within agreed timescales and follow through to beyond satisfaction. Planning, implementing and controlling winter and summer work programs of repair and maintenance.
Have experience of successfully leading, developing and motivating a maintenance team. Ideally have a gas or electrical related qualification. Have experience of carpentry, plumbing or another maintenance based trade. Have a strong understanding of landscaping and gardening work. Hold the ability to plan and execute a maintenance schedule.
Have experience of controlling a winter plan or similar proactive maintenance projects. Planning and execuinge rotas and resource schedules to ensure the Accommodation team are in the right place at the right time to deliver outstanding customer service and standards whilst also maintaining an effective and sustainable cost per clean. Checking beds, linen, pillows and duvets on each intake, monitoring to ensure stock is repaired and replaced as required and report any repairs to the Maintenance Manager.
Checking all equipment including smoke detectors and fire extinguishers, fridges and freezers, cookers and microwaves are in good working order and report any which are not to the Maintenance Manager. Working with the General Manager to improve and maintain Reevoo scores and increase positive guest comments.
Proactively support in the development of all accommodation team members, ensuring that any training requirements are met. Have previous experience of of supervising or managing a housekeeping team. Ideally have experience of manging a housekeeping function within a holiday park or hotel. Experience of managing a budget and rota system Experience of taking accountability and responsibility for personal and team development.
Ensuring all areas of retail standards meet with the expectations set out by Parkdean Resorts Delivering budgeted income figures whilst delivering budget margin and strive to exceed beyond that Managing of cost controls within budgeted measures Delivering accurate stock results Positively manage change and an environment of continuous improvement in all areas of Retail Liaising with all departments on park to drive sales Recruiting, managing and motivating team members as well as coaching and developing, nurturing future talent within your team.
The successful person will have: Maintenance Assistant - Gatebeck An opportunity has arisen for a proactive Maintenance Assistant to join the team at our stunning Gatebeck Holiday Park based in Kendal. Ensuring that all external areas such as car parks, paths and roadways are kept clean, tidy and well maintained. The siting and de-siting of Holiday Homes.
Carrying out fleet snagging and the maintenance of Holiday Home sales stock. Providing an efficient strimming and grass cutting service around the park for excellent standards to be maintained and to improve customer satisfaction. Ideally have experience within a maintenance trade. Have experience of providing quality grounds and landscaping work. Hold a relevant tractor driving licence and experience of siting Holiday Homes would be advantageous. Be experienced in the use of maintenance and gardening equipment.
We are ideally seeking people with the following: This role will be a 48 hour contract across 6 days including evenings and weekends. Nurturing new and existing leads through active park campaigns and respond timely to all enquiries within a service level agreement. Making outbound telephone calls in high volume to potential Holiday Home leads to deliver appointments to our park sales teams.
Working closely with park sales teams to identify opportunities and support quality appointments resulting in sales. Working towards daily and weekly targets to support the overall holiday home sales targets. Updating Sales logs and sending those to the sales teams to support appointment generation process ensuring all appointments and outcomes are recording accurately.
Managing and updating our in house CRM system proactively, paying attention to detail and ensuring this is up to date at all times. Attending various National events as required, promoting Parkdean Resorts and generating new appointments. Flexibility and creativity in dealing with customers. Highly motivated to achieve and exceed sales and commitment. Proven track record of working in a high volume sales environment.
A real passion for customer service. The desire to meet and exceed targets. Please note this is a 3month contract. Reporting to the Owner Select Manager, you will be required to: Assist Owner Care Manager to Recruit and Train reception team to carry out duties as per Standard Operating Procedures, control and authorise team rotas.
Assist Owner care Manager to set and monitor individual team targets and performance, carry out periodic Personal Impact reviews in line with team in accordance with group deadlines. Ensure ground rent and insurance invoices are despatched in the required time scale. Undertake follow up visits after major warranty work is complete to maintain high customer satisfaction. Assist Owner care Manager and Park Warden to ensure all owners plots are kept to the Park standard at all times, where necessary take action to rectify any owners plot that contravene the Park rules.
Have experience working in a Customer Care environment. Be ale to lead, train and motivate a team. Have strong communication skills. Have previous experience working within the tourism, leisure or hospitality industries. Campaign Manager - Newcastle upon Tyne An excellent opportunity has arisen for a passionate and motivated Campaign Manager to join the fantastic holiday home sales and owners marketing team based at our office in Newcastle upon Tyne.
Defining, launching and analysing lead generation campaigns across multiple regions and channels. Leading and integrating a number of different strands to ensure campaigns are delivered to a high level. Analysing and tracking return on investment.
Working closely with the sales team on park to drive leads through the sales pipeline to conversion, Managing and supporting a team of up to three marketing executives.
Working closely with, and managing communication with, multiple agencies. Gathering, analysing, and interpreting continuous intelligence including industry trends and competitor activity.
The successful person will: Previous experience working within a similar marketing role with a significant track record of running multiple, large scale campaigns. Strong campaign management skills with experience of all channels. Experience of successfully leading, developing and motivating a team would be desired.
Exceptional attention to details and proof reading skills, as well as strong planning and organisational skills. The ability to work in a fast paced environment managing multiple projects at any one time. Maintain standards of presentation of the sales office Maintain and keep an up to date diary of appointments and follow up calls so that during any absence it may be taken over by the sales manager. Liaise with sales manager with regard to after sales claims and customer issues in order to provide an efficient and effective service to all customers Learn all aspects of the park facilities, services and holiday homes for sale in order to present them in a professional manner.
A real passion for delivering 1st class customer service Strong administration skills Communication skills both written and verbal Honesty, Professionalism and Respect Great planning and organisation Team working skills Apply. Maintenance Manager - Manor Park Do you have strong planning skills? Your principal responsibilities will include: Financial Accounts Preparing the monthly financial accounts pack including control of month end group finance team routine.
Management of the monthly Balance Sheet reconciliations routine and production of monthly Balance Sheet review document including key highlights for escalation. Accounting for and reporting on Balance Sheet areas including investments, goodwill, inter-company balances, finance costs, and equity.
Assisting with the preparation of monthly Board reports particularly on working capital management and balance sheet analysis. Preparation of annual statutory accounts under IFRS for group and all subsidiary companies currently 30 companies. Preparation for external audit, provision of information to auditors and key liaison point with external audit team.
Balance sheet and cashflow forecasting and budgeting. Assistance in preparation of reporting to investors. Involvement in other Group Finance projects including acquisitions, integration projects etc. Key skills required Highly IT literate with advanced excel modelling skills Strong organisational skills Report writing skills Self-motivated Flexibility and ability to react to changing deadlines Strong analytical skills Excellent interpersonal and communication skills Qualifications Essential: Quick interviews slots available!
You will be responsible for providing an effective and efficient administrative service to the Executive Team, including assisting with day to day tasks. Brilliantly positioned in an exclusive area of Lagos, the hotel is a showcase of great art, a purveyor of privacy and a sanctuary of refined taste. It boasts of elegantly designed rooms, offering a boutique hotel experience of sophisticated style and quiet indulgence.
Whether travelling for business or pleasure, the guest is wrapped in total comfort and luxury, and feels truly ensconced in an elegant private residential atmosphere. Some of its facilities include a standard swimming pool, gym, restaurant and bar, and conference and banqueting facilities.
To consistently maintain top-class service delivery, the hotel is now seeking to recruit highly experienced professionals. Reporting to the Executive Director, you will be responsible for the day-to-day management of the hotel and its staff. You will have commercial accountability for budgeting and financial management, planning, organising and directing all hotel services, including front-of-house reception, concierge, reservations , food and beverage operations, and housekeeping.
While taking a strategic overview and planning ahead to maximise profits, you must also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations. You must have a strong personality with strong management skills and a keen eye for details.
You must have good business acumen with excellent communication skills. You must have strong management and leadership skills. Exceptional customer facing and interpersonal skills to enable difficult situations to be overcome are essential.
You must be proficient in basic computer operations. Reporting to and supporting the Executive Director on future strategic developments, you will play a pivotal role in business development. You will generate new businesses, maintain good customer relationship as well as exploit existing opportunities. You will develop a sales and marketing strategy that will identify and open up new channels.
You will maximise sales across the product portfolio. Of equal importance, you will lead, coordinate and implement the full marketing mix through market research and analysis. Our client is a foremost multipurpose law firm in Nigeria. Its corner stone is advocacy which is founded on the representation of clients with respect to dispute arising from corporate insolvency and debt recovery related matters, commercial litigation and arbitration.
The company proffers legal advisory services in the areas of business formation and operations, corporate structure The company proffers legal advisory services in the areas of business formation and operations, corporate structure, regulatory and compliance issues, commercial agreements and transactions, mortgages and loan documentation. The company is now seeking to recruit outstanding professionals. Reporting to the Principal Partner, you will provide operational support to ensure his effectiveness.
You will plan and direct all administrative, financial, and operational activities for the Principal Partner.
You will organise and prioritise critical issues and required information for him to facilitate efficient decision making. You will act as a point of contact or gatekeeper between him and other stakeholders.
You will provide oversight and guidance to projects of high importance. You will act as an advisor to the Principal Partner on strategic issues. In addition, you will represent the Principal Partner at meetings and other occasions that he may ask you to.
An experienced leader with a track record of working in a fast based environment, you must have demonstrable evidence of building a high performing team and leading the activities of Senior Managers to achieve successful outcomes.
Ability to coordinate a diverse range of activities and develop and maintain effective working relationships with stake holders and colleagues at all levels is required. A prolific writer, you must be able to communicate in an effective and compelling manner. You must be willing to travel at short notice. Reporting to the Principal Partner, you will oversee the running of the Abuja office.
You will manage the branch personnel and ensure efficient operations on a day-to-day basis. You will improve productivity and streamline branch activities to maximise results and achieve peak performance levels.
You will evaluate employee performance and provide feedback and coaching as needed. Other responsibilities will include: Excellent mmanagement experience, ability to meet set goals, good knowledge of industry rules and regulations, results driven attitude, strong leadership skills, strong client service skills, excellent written and oral communication skills, outstanding organisation skills, attention to details and basic computer skills are all essential to the success of this role.
Our client is a foremost and reputable catering organisation located in Lagos and with extensive operations across Nigeria. Progressive and forward thinking, whose name is synonymous with innovation and excellence in service delivery, it has proven its ability to seek out new opportunities to deliver further growth and expansion.
The company is now seeking high calibre indi The company is now seeking high calibre individuals to build on this success. Reporting to the Managing Director, you will be responsible for all food production including that used for restaurants, banquet functions and other outlets. You will develop menus, food purchase specifications and recipes. In addition, you will develop and monitor food and labor budget for the department while maintaining the highest professional food quality and sanitation standards.
You must have good administrative skills with excellent organisational, analytical and problem-solving skills. You must have basic IT and numerical Skills with ability to calculate figures and amounts such as discounts, proportions, percentages. Excellent problem-solving skills with good oral and written communication skills are required. You must be highly disciplined. Our client is a sophisticated luxury hotel situated in the business district of Lagos, yet removed enough to be considered a family-friendly hotel.
The hotel prides itself with its state of the art facilities, swimming pool, gym, restaurant and bar, and conference and banqueting facilities whilst offering the best in modern comfort and luxury. To consistently maintain top-class service delivery, the To consistently maintain top-class service delivery, the hotel is now seeking to recruit outstanding individuals.
Reporting to the General Manager, you are responsible for managing operations of all Food and Beverage outlets in the hotel to deliver an excellent guest experience. Hagerstown, Maryland - Key Solar Solutions. The momentum is real. Chicago, Illinois - Oasis Charger Corporation. The priority for the Client Care Advisor is to provide an exceptional after sales experience for our Clientele LVMH - 3 days ago - save job - more Be the first to see new Sales Advisor jobs.
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